spa etiquette

In order to serve you better, we ask that all guests review and observe our
spa etiquette guidelines.

Reservations

Please try to reserve appointments 3 weeks prior to arrival so that we may meet your scheduling requests. If you are a mom to be or have health concerns, please let us know when you reserve. This will allow us to consult with you on spa services that are recommended during this time.

Spa check in

Arriving late will result to a shorter service, provided your service will end on time so the next guest will not be delayed.

Age requirements

Please note that an adult must accompany children under the age of 18. Maison Blanc nail bar services are available to guests of any age.

Cancellations

Should you need to cancel a reservation, we require 24hrs notice for individual services and 72hrs for multiple services to avoid half the service charge.

Gratuity

Gratuity is not included in our treatment costs or gift certificates; however they are accepted and greatly appreciated by the therapist.

Special Consideration

In honour of your peaceful surroundings, we ask that all guests place cell phones on vibrate. Maison Blanc Day Spa will not be held responsible for your stolen/lost belongings. For your complete privacy, please avoid using cameras in the spa.

Gift Certificates

Maison Blanc gifts of pampering are available at the front desk.

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